Employee Ticket Help Desk
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Employee Ticket Help Desk
Your employees help irate customers all day long. We hope this has taught your people how to behave when they need help. Chances are if you have a ticket corporate gift incentive program, your star performers will need help should a ticket gift certificate need to be exchanged because those grumpy people on the phones caused a stomachache.
Although you set up the corporate gift employee rewards program, your employees will probably deal directly with the ticket broker just like any other client of the broker. You might need to set policies for the corporate gift certificates, depending on the broker's policies. But in general, the ticket broker will be happy to accommodate your employees, especially if you've built a strong partnership. After manning the help desk, your star associates will know how to be good clients! You might make that a requirement for the rewards program. Way to motivate customer service and call response times!
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